The Hackett Group, one US-based Gen AI consulting and digital transformation company, launches two new service delivery platforms enabled by AI: XT™ and AIXelerator™. This is to complete the full suite of Gen AI-assisted solutions. The announcement is another milestone in supporting business transformation and technology implementation engagements with AI across the delivery life cycle.
These platforms extend Hackett’s existing portfolio of Gen AI tools-including Hackett AI XPLR™, ZBrain™, and AskHackett.ai™-and are underpinned by the firm’s proprietary Solution Language Model (SLM) and Hackett Intelligence. Integrating AI right at the heart of core service delivery, the move promises to significantly accelerate strategic insight, improve consistency of outcomes, and reduce manual effort in transformation and software implementation projects.
XT™ is designed to support consulting-led business transformation engagements through the ingestion and interpretation of large volumes of client data, structured and unstructured, to generate high-quality insights and recommendations. AIXelerator™ brings AI-powered acceleration to software implementation projects, guiding teams through discovery, design, build, testing, deployment, and monitoring phases with greater efficiency and coherence. Together, these platforms will reduce the timelines of transformations and increase strategic impact while reinforcing best practices honed over decades of consulting experience.
What this means for the revenue industry
- Strategic Decision-making and Implementation in Less Time
In the revenue industry, including functions related to RevOps, FP&A, pricing strategy, and revenue transformation, the speed and quality of the insights have a linear impact on top-line growth and competitive advantage. With the launch of XT™ and AIXelerator™, organisations can process complex business data faster, identify more revenue-enhancing opportunities, and take strategic actions with AI-augmented support. Free from spending so much time and effort on synthesizing data and doing manual analysis, revenue leaders will be better equipped to act fast on changing market conditions and customer behaviors, thereby acting with agility in revenue planning and execution.
- Improved Forecasting and Scenario Planning
Revenue forecasting and scenario analysis rely on integration across various systems. These include CRM, ERP, billing platforms, and customer engagement tools. AI-powered platforms like XT™ summarize this information well. They provide revenue teams with real-time, context-aware insights for improved forecasting and risk assessment. This could help improve financial planning, revenue predictability, and strategic investment decisions.
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Broader Business Impacts
Enhanced Transformation & Lower Cycle Times
Embedded AI in every stage of consulting and implementation workflows will make The Hackett Group’s new platforms reduce effort as much as 40% over traditional approaches to transformation. This may enable faster project timelines for the business, lower consulting costs, and speedier return on investment realization in strategic initiatives across revenue operations to supply chain optimization and enterprise technology upgrades.
Democratising Access to Institutional Knowledge
Powered by Hackett Intelligence-which encapsulates decades of performance benchmarks, process frameworks, and leading practices-XT™ and AIXelerator™ help organisations apply institutional expertise at scale. This reduces reliance on individual consultants’ knowledge. It ensures teams in various regions and functions get consistent, relevant guidance. In revenue-driven businesses, this leads to better execution of complex pricing strategies, improved sales operations, and effective revenue transformation programs.
Driving Adoption of Gen AI in Core Business Functions
This launch shows a bigger trend in the industry. Companies are shifting from isolated AI pilots to full-scale AI platforms that deliver real business value. As more organizations use Gen AI for key roles—like revenue planning, performance analytics, and customer experience design—the demand for AI-augmented models will likely rise. This change will reshape the competitive landscape. Revenue teams using these tools can expect better efficiency, deeper analysis, and stronger alignment between strategy and execution.
Conclusions
With XT™ and AIXelerator™, The Hackett Group heralds a sea change toward AI-augmented transformation and implementation practices. For the revenue industry, these platforms enable faster, more coherent insights and better execution of strategic initiatives-empowering organisations to adapt at an unprecedented rate in this increasingly competitive environment. Moreover, embedding generative AI within the full lifecycle of transformation work allows businesses to drive greater operational efficiency, reduces cycle times, enhances the reliability of strategic outcomes, and thereby supports more sustainable revenue growth.
