Zelis, a leader in healthcare technology, has introduced Claims Insights, an innovative solution designed to give providers unprecedented visibility into their revenue cycle. Powered by Rivet’s advanced financial diagnostics and revenue acceleration platform, Claims Insights enables healthcare organizations to access real-time, actionable payment data across more than 550 payers within a unified platform.
This new capability streamlines financial management by helping providers identify the root causes of claim denials, track payment trends, monitor accounts receivable (AR), and optimize revenue performance through intuitive, AI-powered dashboards. Claims Insights transforms fragmented financial data into clear, customizable reports, allowing providers to quickly pinpoint underpayments and uncover process improvements to reduce future denials.
“Claims Insights marks the beginning of an exciting new chapter in our journey to transform the provider payments experience,” said Yusuf Qasim, President of Payments Optimization at Zelis. “By delivering real-time, actionable intelligence where it matters most, we’re not just solving today’s revenue cycle challenges—we’re laying the foundation for what’s next.”
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Historically, healthcare providers have grappled with disjointed systems and incomplete financial insights, often leading to revenue loss and inefficient operations. Claims Insights addresses these issues by consolidating essential metrics into one platform—eliminating reconciliation headaches and supporting smarter financial decisions.
Rivet’s platform adds further value by providing forecasting capabilities, highlighting revenue leakage, and offering growth opportunities through data-driven analysis.
“Understanding financial performance should be simple,” said Ted Ferrin, CEO of Rivet. “Yet many providers struggle with incomplete insights and reconciliation challenges. Together with Zelis, we are fundamentally changing that, delivering unmatched visibility into key financial indicators to ensure providers take the right actions to optimize revenue and streamline operations.”
With Claims Insights, Zelis aims to redefine how healthcare providers manage payments—tackling core challenges like staffing shortages, inefficiencies, and data silos to create a more connected and financially agile ecosystem.
