ACI Infotech has announced the launch of ArqAI, a next-generation enterprise AI platform, aimed at operationalizing AI at scale with a focus on measurable business outcomes, integration, and governance. Introduced by CEO Jag Kanumuri, ArqAI is described as “a platform that allows organizations to connect data, decisions, and digital agents into a unified system that actually delivers value.” Built as a full-stack, composable ecosystem, ArqAI enables enterprises to unify fragmented AI efforts through modular agents, real-time decision intelligence, and built-in compliance controls.
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With every feature designed around specific KPIs—such as cost savings, faster resolutions, and revenue growth—the platform addresses the core issue many enterprises face: lack of AI integration. Proven deployments span retail, healthcare, financial services, and manufacturing, delivering tangible improvements like a 30% boost in customer retention and a 60% drop in fraud detection false positives. “Most enterprises don’t suffer from a lack of AI—they suffer from a lack of AI integration,” Kanumuri noted. Emphasizing security, explainability, and scalability, ArqAI positions itself as a durable solution for complex enterprise environments. The platform will be formally introduced at ACI’s upcoming innovation events as part of a broader strategic vision backed by ACI Global Ventures.
