Fiserv has teamed up with Microsoft to boost AI innovation. They will add advanced AI tools to their development platforms and workforce. Fiserv plans to roll out Microsoft 365 Copilot companywide. This will improve employee productivity, decision-making, and work quality. They will also expand their use of Microsoft Foundry on Azure. This will help them safely build and manage AI applications at scale. The goal is to enhance internal efficiency and provide smarter, unique solutions for Fiserv’s clients, including financial institutions, businesses, and consumers.
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“By embedding AI inside our workforce and development platforms, we’re not simply improving how we operate; we’re transforming how Fiserv delivers the next generation of innovation for our clients,” said Guy Chiarello, Vice Chairman, Fiserv. Karen Del Vescovo, Corporate Vice President, Financial Services, Microsoft, added, “Together with Fiserv, we’re bringing the power of generative AI to transform how financial technology is built and delivered.” The collaboration builds on Fiserv’s existing AI investments, including GitHub Copilot adoption and large-scale use of Foundry, reinforcing its shift toward agentic intelligence across operations and client solutions.
