Collectly, the most-advanced AI-powered platform for patient billing, RCM, and engagement, has announced Billie AI Eligibility & Benefits, a new AI-driven solution created to automate one of the most time-consuming administrative tasks in healthcare-verification of eligibility and calculation of copays. Billie AI is integrated with Collectly’s end-to-end financial experience platform, bringing transparency, automation, and speed to both providers and patients.
Billie AI applies explainable AI to interpret the data from payers, verifies coverage, and calculates benefits and copays in seconds. Context and evidence from every payer accompany each output to ensure staff confidence and provide complete transparency to patients in understanding what they owe and why. The solution allows desktop and mobile access, enabling real-time, shared visibility into eligibility details and costs.
Beyond verification, Billie AI automates pre-visit workflows that confirm appointments, verify coverages, and surface financial details, seamlessly syncing data to the EHR. This in turn reduces manual workload and minimizes errors in claims, speeding up collections.
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“Eligibility and benefits have long been pain points that throttle cash flow and drive frustration for both patients and staff alike,” said Levon Brutyan, CEO of Collectly. “Adding AI-powered Eligibility and Benefits to our platform removes the guesswork, administrative burden, and provides transparency to providers and patients from the start of the care journey.”
Early adopters like Medical Associates of Northwest Arkansas, known as MANA, report measurable gains in efficiency and automation, including faster verifications and fewer manual interventions.
By combining intelligent automation, predictive analytics, and seamless EHR interoperability, Collectly continues to strengthen its mission of a connected, AI-powered financial ecosystem which simplifies billing, enhances transparency, and transforms the patient payment experience from end to end.
