Conga, the pioneer and market leader in Revenue Lifecycle Management, announced it has been recognized by customers on Gartner® Peer Insights™ as a Customers’ Choice for 2024 in the Voice of the Customer Configure, Price and Quote category. Gartner defines Configure, Price and Quote (CPQ) applications as software that enables sales organizations to automate and optimize the creation of quotes and capture of orders.
Forty-six verified end user reviews of Conga weighed in with their opinion with an average rating of 4.5/5 stars, and 77% conclude that they would recommend Conga as of July 2024.
Vendors recognized with the Customers’ Choice distinction “meet or exceed both the market average Overall Experience score (a composite score that incorporates the average Overall Rating and two subrating averages: “Capabilities” and “Support/Delivery”) and the market average User Interest and Adoption score (which incorporates three factors, each given one-third weight: review volume, user willingness to recommend, and review market coverage across industry, company size, and region).”
“Being recognized as a 2024 Customers’ Choice for CPQ is for us a reflection of our commitment to delivering a world-class product with an outstanding customer experience to support it,” said Noel Goggin, CEO and Culture Leader at Conga. “Conga CPQ empowers organizations and customers to drive more profitable sales through accurate and efficient quoting and pricing, regardless of the complexity, to help increase revenue certainty. We will continue to innovate to meet the needs of our customers and are grateful for the feedback shared with us on Gartner Peer Insights.”
Conga CPQ eliminates manual processes and drives better selling behaviors throughout the revenue lifecycle. It’s the only product on the market known to process up to 10,000 lines in a single quote with sub-second response, with functionality that allows users to support bundled sales, recurring product sales, and usage-based sales. With Conga’s guided selling framework, users can generate quotes more accurately and efficiently by leveraging the solution’s recommendations for products, services, and bundles.
Customers gain the advantage of a natively integrated user experience in Salesforce with Conga CPQ, which also boasts integration with several other platforms including Microsoft, SAP, and Oracle. Its unified data model also enables users to define a single set of rules for complex configuration and pricing across sales operations, partner portals, and self-service while avoiding the added stress of managing API connectivity across multiple channels.
A sampling of the reviews of Conga CPQ on Gartner Peer Insights include:
- “Conga has gone above and beyond with their attention to detail and professionalism from all employees, they are a true partner in the CPQ space.”
- “Conga is a solid system. It allows me to effectively communicate with my team through CRM, along with create documents with ease.”
- “Conga CPQ streamlines our quoting process, enhancing efficiency and accuracy, resulting in faster sales cycles and increased revenue. It’s a gamechanger for our sales operations.”
The “Voice of the Customer” is a document that synthesizes Gartner Peer Insights reviews into insights for buyers of technology and services. This aggregated peer perspective, along with the individual detailed reviews, is complementary to Gartner expert research and can play a key role in your buying process.
SOURCE: PRWeb
