Sunbound, an AI-driven platform specializing in senior living financial solutions, has launched its revenue cycle management (RCM) and private payment automation tools on the PointClickCare Marketplace. The technological integration allows senior care operators to automate billing workflows across Medicaid, Medicare, and resident private pay, leveraging existing census and resident records within their electronic health record (EHR) systems.
The automation framework aims to resolve long-standing administrative inefficiencies in long-term care facilities. Care providers using Sunbound’s platform report achieving a 99% net collection rate on insurance claims alongside a 95%+ on-time resident payment performance.
Native Integration and Platform Capabilities
By leveraging PointClickCare’s developer APIs, the integration enables automatic data synchronization between systems. Relevant census, resident, and payer details flow directly into Sunbound’s revenue operating system without requiring double data entry or external spreadsheets.
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PointClickCare users can access two targeted operational modules through the marketplace:
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Sunbound RCM: A comprehensive revenue cycle management framework covering eligibility verification, prior authorizations, pre-submission claim validations, denial diagnostics, appeals processing, and automated payment posting. Built-in AI models flag potential denial triggers before claims submission and identify root causes for unpaid claims, while dedicated billing experts handle complex exceptions.
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Sunbound Private Payments: A billing engine tailored for resident self-pay management. Features include automated invoicing, AI-driven billing quality assurance, mobile check deposit capabilities, automated payment reminders, and a dedicated family portal to streamline financial communications.
“Senior living teams work incredibly hard for their residents, but even the strongest teams still lose hours to manual billing and follow-up. We built Sunbound to clear the repetitive, manual work so their team can focus on residents, get operators paid accurately and on time, and do it inside the system they already run on. Being in the PointClickCare Marketplace means an operator can turn it on without adding one more thing to manage.” Manny Cominsky, Co-Founder & CEO, Sunbound
“Our customers are increasingly looking for customized, integrated solution sets to achieve their business goals. The PointClickCare Marketplace offers a wide range of integrated solutions with quick and easy implementation. We’re excited to integrate with Sunbound to further extend our customers’ technology capabilities.” Mike Boesveld, Director of Marketplace Strategy, PointClickCare
Addressing Financial Friction in Long-Term Care Operations
Managing dual revenue streams—reimbursements from government payers and direct out-of-pocket payments from residents—frequently presents operational hurdles for senior living providers. Sunbound’s model pairs continuous workflow automation with specialized billing oversight to ensure accountability across all reimbursement stages.
The listing on the PointClickCare Marketplace provides immediate, authorized software access to senior living healthcare networks seeking to optimize cash flow, eliminate manual processing overhead, and improve revenue predictability
