Tag:
CRM
Customer Success
Zoom and ServiceNow Partner to Deliver Unified, AI-Driven Customer and Employee Experiences
Zoom Communications and ServiceNow have announced a strategic integration of Zoom CX with ServiceNow’s CRM and IT Service Management (ITSM) systems, creating a unified,...
News
LexisNexis® Expands CRM Capabilities with Launch of InterAction+™ Cloud API and Enhanced Partner Network
LexisNexis® Legal & Professional, a global leader in legal, regulatory, and business information and analytics, today announced the launch of the InterAction+™ Cloud API,...
Customer Success
TTEC Reveals 2025 Customer Experience Trends
TTEC Holdings, Inc, a leading global CX (customer experience) technology and services innovator for AI-enhanced CX with solutions from TTEC Engage and TTEC Digital, has identified the top five...
Sales and Marketing Alignment
Mobileforce Partners with Creatio to Deliver a Fully Integrated No-Code CRM and CPQ Solution to Customers
As Creatio’s No-Code Day Mexico kicks off, Mobileforce, the leading enterprise no-code RLM and CPQ platform provider, announced its partnership with Creatio, a global vendor of a no-code...
Customer Success
Veeva Announces AI in Vault CRM
Veeva Systems announced Vault CRM Bot and Vault CRM Voice Control, two new GenAI capabilities in Vault CRM. Unveiled at Veeva Commercial Summit Europe, CRM Bot and Voice Control...