Tag:
Customer Experience
Customer Success
Parloa Names Chris Silver as Chief Revenue Officer
Parloa, a global leader in agentic AI for customer experience, announced the appointment of Chris Silver as Chief Revenue Officer (CRO). Chris joins Parloa’s...
Customer Success
Cetera Launches IntelligenceEngine to Help Advisors Turn Client Data into Growth Opportunities
Cetera Financial Group has introduced IntelligenceEngine, a new AI-powered platform designed to equip financial advisors and institutions with the tools they need to drive...
Customer Success
Customer Journey Orchestration: The Revenue Growth Lever You’re Overlooking
In the dynamic realm of martech, customer journey orchestration is more than just a fad or a passing phase.
It's a change in how companies...
News
iHerb Welcomes Hyeyoung Moon as Chief Revenue Officer
iHerb, a leading global destination for health and wellness, announced the appointment of Hyeyoung Moon as Chief Revenue Officer. This newly created role is...
News
Forrester Launches Total Experience Score to Help Brands Align Perception and Performance for Growth
Revealed in the firm’s Global Total Experience Score Rankings, 2025, the metric combines Forrester’s new Brand Experience Index (BX Index™) and its long-established Customer...
Customer Success
Maven AGI Raises $50M to Meet Surging Demand for Enterprise-Grade AI
Maven AGI, the enterprise AI company unifying the full customer journey, announced it has raised $50 million in Series B funding. The round was led...
News
Clozd launches the Clozd Expert Network to expand interview capabilities
Clozd, the leading provider of win-loss analysis solutions, announced the launch of the Clozd Expert Network (CEN), a curated group of seasoned executives and...
Customer Success
TeKnowledge and Kore.ai Partner to Close the Enterprise AI Execution Gap
Kore.ai, a global leader in enterprise AI technology, announced a strategic partnership with TeKnowledge, a global provider of expert technology services across AI, Customer...