Tag:
customer success
Customer Success
CROFirst’s Weekly Roundup: People.ai, CenterBook, Arcana Analytics, TreviPay, PDCflow, Knownwell & Amplitude
Welcome to CROFirst’s Weekly Roundup — your essential briefing on the latest innovations shaping revenue intelligence, AI-driven growth acceleration, embedded monetization models, risk analytics,...
Customer Success
Customer Churn in 2026: Why It Happens and How Revenue Leaders Can Reduce It for Sustainable Growth
In 2026, customer acquisition cost is no longer justified by the first contract. In many SaaS and subscription businesses, CAC has quietly crossed the...
Customer Success
Knownwell Launches RevOps for Clients to Drive Predictable Post-Sales Growth
Knownwell has introduced RevOps for Clients, a new service aimed at bringing the same level of data rigor used in sales and acquisition to...
Customer Success
CROFirst’s Weekly Roundup: Aithon, Databricks, OmniSpay, Aligned, Dispatch, Summize, & Square
Welcome to CROFirst’s Weekly Roundup — your essential briefing on the latest innovations shaping AI-native revenue systems, embedded finance platforms, intelligent deal execution, automated...
Customer Success
Summize Appoints Christopher Picarde as Chief Revenue Officer and Mark Oshry as SVP of Customer Success
Summize, a leader in AI-powered contract lifecycle management (CLM) software, announced the appointments of Christopher Picarde as chief revenue officer (CRO) and Mark Oshry...
Customer Success
CROFirst’s Weekly Roundup: Consensus, NewEdge Growth, Ridgeline, Jim.com, Informativ, ServiceNow, Fiserv, Arizent & More
Welcome to CROFirst’s Weekly Roundup — your essential briefing on the latest developments shaping AI-powered revenue operations, intelligent investment management, demo automation, embedded payments,...
Customer Success
Voice of Customer (VoC) Programs in 2026: Turning Customer Feedback Into Revenue Growth and Retention
In 2026, Voice of Customer programs no longer sit quietly inside customer success or support teams. They sit much closer to revenue. That shift...
News
Neovera Appoints Allison Arvizu as Chief Revenue Officer
Neovera, the trusted advisor that provides cloud, cybersecurity, and fraud services to enterprises, announced the appointment of Allison Arvizu as Chief Revenue Officer. In...
