Workday, the AI platform for managing people and money, announced the Workday Agent System of Record to help organizations manage their entire fleet of AI agents – from Workday and third-parties alike – in one place. The Agent System of Record will enable businesses to thrive in the age of agentic AI by providing the essential tools to help effectively govern, manage, and optimize their digital workforce.
As the number and complexity of AI agents grow, organizations of all sizes face a new set of challenges: managing their deployment, ensuring their security and compliance, optimizing their impact, and managing costs. Without a centralized approach, they risk fragmented operations, increased security risk, and difficulty measuring the true value of their AI investments.
The Agent System of Record will provide an efficient, secure way to onboard new AI agents, define their roles and responsibilities, track their impact, budget and forecast their costs, support compliance, and foster continuous improvement. By providing a single system for managing AI agents being used across a company’s workforce, Workday will give IT and business leaders transparency and control over the impact of AI agents on work.
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“The workforce of the future will include both humans and AI agents, and businesses that don’t learn to manage this incredibly complex reality will quickly fall behind,” said Aneel Bhusri, co-founder and executive chair, Workday. “We believe no company in the world is better positioned than Workday to usher in this new era of workforce management in a trusted, ethical way. Our deep understanding of human skills and roles naturally extends to managing digital labor. The future is here, and just like with the transition to the cloud, we’re ready to help our customers get there first.”
“At Workday, we believe that humans and agents should peacefully coexist in a way that amplifies human performance,” said Carl Eschenbach, CEO, Workday. “As the system of record for more than 10,500 organizations around the world, there is no one better than Workday to manage every part of the workforce – employees, contingent workers, and agents – on our trusted platform.”
SOURCE: PRNewswire
