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News
HSBC Partners with Mistral AI to Advance Generative AI Capabilities Across Global Operations
HSBC has formed a multi-year partnership with Mistral AI. This aims to speed up the use of generative AI in its global operations. The...
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Smartsheet Appoints Scott Torrey as Chief Revenue Officer
Smartsheet, the Intelligent Work Management platform that unites people, data and AI, announced the appointment of Scott Torrey as its Chief Revenue Officer. Torrey...
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Cyberleaf Appoints Jaime Reynolds as Chief Revenue Officer
Cyberleaf, a leader in enterprise-level managed cybersecurity solutions, announced the appointment of Jaime Reynolds as Chief Revenue Officer (CRO). In this role, Reynolds will...
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Amazon Connect Unveils AI‑Powered Predictive Insights: Sales Meets Service
AWS has announced that Amazon Connect, its cloud contact-center solution on AWS, has added a new feature called "AI-powered predictive insights," now in preview....
Customer Success
CROFirst’s Weekly Roundup: PwC–AWS, Green Dot, Omnicom–Interpublic, HCLTech, Custify, Oscilar–Markaaz & More
Welcome to CROFirst’s Weekly Roundup — your essential briefing on the latest developments in revenue strategy, AI-powered transformation, customer success innovation, and advanced analytics....
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PwC and AWS Unveil AI‑Powered Cloud Solution to Transform Healthcare Revenue Cycle Management
PwC announced a strategic collaboration with AWS to revolutionize how healthcare organizations handle their revenue cycle operations. The new initiative brings together PwC’s Revenue...
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Oxagile Unveils Dedicated Fintech Practice to Drive Advanced Financial Software Development
Oxagile has launched a dedicated fintech practice. This new effort boosts its ability to help financial organizations build, scale, and modernize digital products. With...
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Firms Turn to AI for Revenue Performance as ISG Signals Major Shift in Sales–Ops Strategy
According to new research from ISG, companies worldwide are increasingly prioritizing Revenue Performance Management (RPM), turning to AI-powered platforms to align revenue operations, sales...