Performance Metrics and Analytics
News
Analytic Partners Launches New Testing Capabilities with Agile Learning Tool
Analytic Partners, a global leader in Commercial Analytics, announced the new capabilities of Agile Learning, a testing platform. The new capabilities allow marketers to...
News
Pendo Unveils Agent Analytics to Track and Optimize AI Agent Performance Across the Enterprise
Pendo, a pioneer in software experience management, has launched Pendo Agent Analytics, a groundbreaking solution that enables organizations to monitor and evaluate the performance...
News
Singular Integrates Claude to Enable Natural Language Marketing Insights
Marketing analytics platform Singular has announced a new integration with Claude, Anthropic’s advanced large language model (LLM), allowing marketers to access and query campaign...
News
Innovid Expands Outcomes Suite with Purchase Attribution, Partners with Affinity Solutions
Innovid has expanded its InnovidXP measurement platform with a new purchase attribution capability, allowing marketers to measure ad performance based on real-world business outcomes...
News
Quarq Selects Syncari to Power Its Unified Intelligence and Partner Ecosystem Automation
Syncari, the leader in agentic master data management (MDM), announced that Quarq, an innovative platform dedicated to quantifying and accelerating partner value, has chosen...
Customer Success
CROFirst’s Weekly Roundup: Ensemble, Outreach, iQor, Pipedrive & More
Welcome to CROFirst’s Weekly Roundup—your trusted summary of key developments shaping AI-powered revenue orchestration, customer experience, and performance analytics. This week, we explore the...
News
iQor CXBPO™ Unveils Insights iQ™ to Revolutionize Customer Experience With Real-Time Predictive Intelligence
iQor CXBPO™ has launched Insights iQ™, a powerful AI-driven analytics solution designed to extract real-time, predictive intelligence from 100% of customer interactions. Built on...
News
Insight7 Launches ‘Call Evaluation’ Platform To Unlock Insights From Customer And Employee Calls At Scale
Insight7, a leading developer of conversational intelligence solutions, announced the official launch of its new Call Evaluation platform. Designed for everyday business users, the...