Customer Success
Customer Success
CROFirst’s Weekly Roundup: MetLife Investment Management, Cvent, ON24, Rezolve AI, MobiLoud & More
Welcome to CROFirst’s Weekly Roundup — your essential briefing on the latest developments shaping global asset expansion, digital engagement platforms, AI-powered revenue infrastructure, mobile performance intelligence, and next-generation revenue...
Customer Success
CROFirst’s Weekly Roundup: Accordion, Clearwater Analytics, Warburg Pincus, Alteryx, Permira, The Hackett Group, and More
Welcome to CROFirst’s Weekly Roundup — your essential briefing on the latest developments in revenue strategy, AI-powered transformation, customer success innovation, and advanced analytics....
Customer Success
MedTrainer Appoint Erika Gotlieb as Chief Client Officer
MedTrainer, the all-in-one healthcare workforce compliance platform, announces the appointment of Erika Gotlieb as the company's first Chief Client Officer. Gotlieb brings 30 years of...
Customer Success
CROFirst’s Weekly Roundup: Zoho, Fiserv, Cleverbridge, Adyen, BlackLine, Pega, G2 & More
Welcome to CROFirst’s Weekly Roundup — your essential briefing on the latest developments shaping revenue operations, global monetization, finance automation, customer lifecycle management, and...
Customer Success
Royal London Asset Management Taps Seismic to Scale AI-Driven, Compliant Client Engagement
Royal London Asset Management has partnered with Seismic to advance its digital transformation and modernize how it builds, deepens, and scales client relationships across...
Customer Success
Pega Unveils Enhanced Client Lifecycle Management Platform to Redefine Agentic Compliance
Pegasystems Inc. has integrated cutting-edge agentic AI functionality in the latest version of Pega Client Lifecycle Management™ (CLM) and claims to offer the most...
Customer Success
CROFirst’s Weekly Roundup: Maxio, CAIA–Franklin Templeton, Stagwell, Bookkeeper360, Anaplan & More
Welcome to CROFirst’s Weekly Roundup — your essential briefing on the latest advancements in revenue intelligence, strategic finance modernization, adaptive AI for sales, customer...
Customer Success
Proactive Customer Success Strategies: How Leading Companies Prevent Churn and Drive Expansion in 2026
Retention is not just a safety net anymore. In 2026, it is the new acquisition. If you think keeping customers is secondary, you are...
Customer Success
CROFirst’s Weekly Roundup: Clari, Salesloft, BlackRock, AWS, SalesHood, Nuvei, Microsoft, Accenture, WEVO, Amazon Connect & More
Welcome to CROFirst’s Weekly Roundup — your essential briefing on the latest breakthroughs in revenue strategy, predictive analytics, AI-driven customer engagement, and next-gen sales...
Customer Success
Accenture Invests in WEVO to Enhance AI-Driven Customer Insight and Accelerate Growth
Accenture has made a strategic investment in WEVO, an AI-powered customer research platform that enables companies to simulate and validate user behaviors before launching...
Customer Success
Promit Chakrabarti Joins Tandym Group as Vice President of Strategic Growth and Customer Success
Tandym Group, the leader in specialized solutions for the healthcare, life sciences, technology and professional services industries, announced the appointment of Promit Chakrabarti as Vice President...