Monday, May 19, 2025

Customer Success

ISACA Highlights Six Key Benefits of Using COBIT for AI Governance

As artificial intelligence continues to redefine how organizations operate and innovate, ISACA is encouraging enterprises to adopt COBIT® as a strategic framework for governing AI systems. The global technology...

Granola Launches AI Workspace for Teams and Raises $43M Series B

Granola, the AI-powered notepad that combines your typed notes with AI transcriptions, launches Granola 2.0. This major update transforms the company's popular AI meeting...

Directions on Microsoft Launches Directions Atlas to Speed High-Quality Decision-Making

Directions on Microsoft unveiled Directions Atlas, an innovative new online platform specifically designed to speed and improve decision-making processes about Microsoft technologies and licensing....

CROFirst’s Weekly Roundup: Innovative Solution, Google, Databricks, Bardeen, ServiceNow & More Drive AI-Led Revenue Strategy

Welcome to CROFirst’s Weekly Roundup, where we spotlight the most impactful developments across revenue operations, sales alignment, enterprise AI, and customer success. This week’s updates...

Zoom and ServiceNow Partner to Deliver Unified, AI-Driven Customer and Employee Experiences

Zoom Communications and ServiceNow have announced a strategic integration of Zoom CX with ServiceNow’s CRM and IT Service Management (ITSM) systems, creating a unified,...

CROFirst’s Weekly Roundup: xAI, Palantir, Xactly, Optimum, ServiceNow & More Drive AI-Led Revenue Strategy

Welcome to CROFirst’s Weekly Roundup, where we spotlight the most impactful developments across revenue operations, sales alignment, enterprise AI, and customer success. This week’s...

Optimum Partners with Cresta to Elevate Customer Experience Through AI Integration

Optimum, a brand under Altice USA, has announced a strategic collaboration with Cresta, a leading provider of generative AI solutions for contact centers. This...

Equity Methods Partners with HGGC, Unlocking Next Phase of Growth

Equity Methods, a top-rated provider of valuation, financial reporting, and human resources advisory services related to equity compensation and other complex securities, announced that...

CROFirst’s Weekly News Roundup With Cavallo, OneShot.ai, Clearwater Analytics, BlueConic, Humanyze & More!

In Strategic Revenue Management news this week… 🔹 Cavallo Expands Profitability Solutions with New Infor ERP IntegrationCavallo has strengthened its Profit Platform by integrating with...

8×8 Enhances CX Platform with AI and Messaging Innovations to Elevate Engagement

8x8, Inc. has announced a series of enhancements to its Customer Experience (CX) platform, aiming to improve customer and employee interactions through advanced AI...

Hyperproof Launches Comprehensive Trust Management Solution to Streamline Enterprise Compliance

Hyperproof has introduced a powerful new trust management solution designed to help enterprises build customer trust at scale by centralizing compliance data, automating security...