Thursday, August 21, 2025

Customer Success

Perspective AI Emerges from Stealth to Deliver Customer Truths

Perspective AI emerged from stealth to announce a $4 million seed funding round led by Village Global, Array Ventures, Honeystone VC, Recursive Ventures, Darkmode...

Alvaria and UJET Partner for Secure and Cloud Center Solution

Alvaria, a global leader in enterprise-scale customer experience (CX) solutions, announced a strategic partnership with UJET, a leading provider of AI-powered cloud contact center...

ChurnZero Unveils Engagement AI: A Superpower for Customer-Centric Teams

ChurnZero, the leading AI platform for customer growth, announced the launch of Engagement AI, a groundbreaking capability that empowers customer success teams to understand...

ChurnZero launches new superpower for customer teams with Engagement AI

ChurnZero, the AI platform and partner for customer growth, has launched Engagement AI, a transformative capability empowering customer teams to understand and manage the dynamics of...

Apiiro Appoints Bill Nichols as VP of Customer Success

Apiiro, the leading application security posture management (ASPM) platform, announced the appointment of Bill Nichols as VP of Customer Success. With over 20 years...

New Customer Success Index Report from Gainsight Reveals How AI is Reshaping CS Strategies

Gainsight, the leading insights-driven, post-sales solution provider, announced that AI adoption in Customer Success is shifting from experimental to essential, as more than half...

Industry Leader Sal Uslugil Joins Ada to Scale the Next Generation of Enterprise Customer Service

Ada, the platform trusted by global enterprises to deliver extraordinary customer service, is excited to announce the appointment of Sal Uslugil as Chief Revenue...

B2Gnow Unveils Partner Network to Drive Growth and Customer Success

B2Gnow, a prominent provider of business diversity, labor compliance, and grant management solutions, is excited to announce the official launch of the B2Gnow Partner...