Friday, August 22, 2025

Customer Success

ControlUp Names Beau Dolinsky, Vice President of Customer Experience

ControlUp, at the forefront of Digital Employee Experience (DEX) management, announced that Beau Dolinsky has been appointed as the company’s Vice President of Customer...

ChurnZero Named Leader in IDC MarketScape 2024 for Customer Success

ChurnZero, the platform and partner for customer success, has been named a Leader in the IDC MarketScape: Worldwide Customer Success Applications 2024 Vendor Assessment....

DBSI and VeroTerra Announce Strategic Partnership to Revolutionize Customer Experience Measurement

DBSI, a leading financial transformation firm, announced a new partnership with VeroTerra, a technology company specializing in real-time customer feedback solutions. This collaboration aims...

Dentsu Named Leader in Gartner Magic Quadrant for Digital Experience

Dentsu announced its designation as “a Leader” in the Gartner® Magic Quadrant™ for Digital Experience (DX) Services. The inaugural report evaluates providers based on...

Axtel Launches Edgility for Next-Gen Customer Engagement

Telco Systems, a leading provider of innovative communication solutions, announced a successful market launch by Axtel, a major telecommunications service provider in Mexico. Leveraging...

360 Broadband & GOCare Partner for Digital Customer Excellence

GOCare, a leading SaaS provider of digital experience software, announced that 360 Broadband is upleveling its CX management with GOCare's solution. 360 Broadband is...

Keatext & QuestionPro Partner to Expand Analytics

Keatext, a leading innovative text analytics provider, and QuestionPro, a global leader in online survey and research services, announced a strategic partnership to drive business...

Chatmeter’s Pulse AI Gains Traction for Customer Insights

Chatmeter, the leader in customer intelligence, is now the most advanced AI-powered reputation management platform for multi-location brands thanks to product innovations and rapidly...