Customer Success
Customer Success
CROFirst’s Weekly Roundup: PwC–AWS, Green Dot, Omnicom–Interpublic, HCLTech, Custify, Oscilar–Markaaz & More
Welcome to CROFirst’s Weekly Roundup — your essential briefing on the latest developments in revenue strategy, AI-powered transformation, customer success innovation, and advanced analytics....
Customer Success
Custify Unveils CustifyAI to Redefine Customer Success Efficiency
Custify has introduced CustifyAI, an integrated suite of artificial intelligence capabilities designed to streamline customer success operations, accelerate risk detection and automate routine tasks...
Customer Success
CROFirst’s Weekly Roundup: Intuit, iConnections, Pitcher, Lumio, Revio Insight, ThoughtSpot & More
Welcome to CROFirst’s Weekly Roundup — your trusted digest of the latest developments shaping revenue strategy, AI-powered financial intelligence, customer engagement, and performance analytics....
Customer Success
Lumio and Revio Insight Partner to Detect Relationship Erosion and Retain Business
Revio Insight, the Relationship and Growth Intelligence Platform that reveals where customers and members are also banking, borrowing, and investing, and Lumio Solutions (Lumio),...
Customer Success
Addepar appoints Peter O’Brien as Chief Revenue Officer and Janeen France as the company’s first Chief Client Officer
Addepar, the global technology and data platform for investment professionals, announced the appointment of two long-serving internal leaders. Peter O'Brien has been appointed Chief...
Customer Success
OpenAI and Capco Partner to Accelerate AI Adoption in Financial Services and Energy
Capco, a Wipro company and global technology consultancy, has joined OpenAI’s Beta Services Partner Program, securing early access to cutting-edge AI technologies, technical support,...
Customer Success
CROFirst’s Weekly Roundup: Metronome, Syntax Data, Rallyware, Ant International, Solutions by Text, Trulioo & More!
Welcome to CROFirst’s Weekly Roundup — your essential source for the latest advancements in revenue optimization, investment strategy, customer engagement, and analytics-driven decision-making. This...
Customer Success
Customer Lifetime Value (CLV): The Key Metric Driving Sustainable Business Growth in 2026
Customer acquisition costs are rising fast. Digital markets in 2026 are crowded, and grabbing new customers is getting more expensive every day.
Businesses spend more...