Customer Success
Gatekeeper Launches LuminIQ, Pioneering Agentic AI in Vendor and Contract Management
Gatekeeper has introduced LuminIQ, an innovative Agentic AI solution designed to enhance vendor and contract lifecycle management. LuminIQ's advanced AI capabilities automate routine tasks,...
Customer Success
Invoca Integrates with Adobe Experience Platform to Unify Digital and Offline Buyer Journeys
Invoca, a leader in revenue execution platforms, announced its integration with Adobe Experience Platform (AEP), delivering an AI-powered solution that bridges digital engagement with...
Customer Success
Talkdesk Unveils AI-Powered Knowledge Creator to Transform Customer Service
Talkdesk, a global leader in AI-driven customer experience technology, has launched Talkdesk Knowledge Creator, a groundbreaking feature that leverages generative AI to revolutionize knowledge...
Customer Success
Emplifi Fuel Launch Gives Brands End-to-End Customer Journey Solution
Emplifi, a leader in customer engagement solutions, launched Emplifi Fuel, an out-of-the-box customer engagement solution that revolutionizes how brands organize, plan, and execute marketing...
Customer Success
Top 7 Customer Success Metrics You Should Track
In the fast-changing B2B tech world, customer success is no longer just support. It is now key to driving steady revenue growth. Chief Revenue...
Customer Success
MaxIQ Raises $7.8M to Transform B2B SaaS Customer Journeys
MaxIQ, the first AI-powered Customer Journey Management platform built to maximize customer lifetime value, has secured $7.8 million in Seed funding. The round was...
Customer Success
LabVantage Launches Customer Success Services for LIMS
LabVantage Solutions, the leading provider of laboratory informatics solutions and services, announced the launch of its Customer Success Services Portfolio, a comprehensive suite of...
Customer Success
Crossfuze Honored with Prestigious 2025 ServiceNow Elite Consulting & Implementation Partner of the Year Award
Crossfuze announced it has received the prestigious 2025 ServiceNow Elite Consulting and Implementation Partner of the Year – Americas Award, which celebrates the outstanding...