Saturday, March 14, 2026

Customer Success

ChurnZero Named Leader in IDC MarketScape 2024 for Customer Success

ChurnZero, the platform and partner for customer success, has been named a Leader in the IDC MarketScape: Worldwide Customer Success Applications 2024 Vendor Assessment....

DBSI and VeroTerra Announce Strategic Partnership to Revolutionize Customer Experience Measurement

DBSI, a leading financial transformation firm, announced a new partnership with VeroTerra, a technology company specializing in real-time customer feedback solutions. This collaboration aims...

Dentsu Named Leader in Gartner Magic Quadrant for Digital Experience

Dentsu announced its designation as “a Leader” in the Gartner® Magic Quadrant™ for Digital Experience (DX) Services. The inaugural report evaluates providers based on...

Axtel Launches Edgility for Next-Gen Customer Engagement

Telco Systems, a leading provider of innovative communication solutions, announced a successful market launch by Axtel, a major telecommunications service provider in Mexico. Leveraging...

360 Broadband & GOCare Partner for Digital Customer Excellence

GOCare, a leading SaaS provider of digital experience software, announced that 360 Broadband is upleveling its CX management with GOCare's solution. 360 Broadband is...

Keatext & QuestionPro Partner to Expand Analytics

Keatext, a leading innovative text analytics provider, and QuestionPro, a global leader in online survey and research services, announced a strategic partnership to drive business...

Chatmeter’s Pulse AI Gains Traction for Customer Insights

Chatmeter, the leader in customer intelligence, is now the most advanced AI-powered reputation management platform for multi-location brands thanks to product innovations and rapidly...

Planhat is named a Customer Success Leader by IDC

Planhat has been named as a Leader in the IDC MarketScape Worldwide Customer Success Applications Vendor Assessment across both current capabilities and market-readiness of...