Customer Success
Customer Success
Servion Unveils JourneyWorCX Framework for CX Orchestration
Servion Global Solutions, a global leader in customer experience (CX) and contact center transformation, announced the launch of JourneyWorCX™, a next-generation CX execution framework...
Customer Success
CROFirst’s Weekly Roundup: Clari, Salesloft, HG Insights, Intapp, Introhive & More
Welcome to CROFirst’s Weekly Roundup—your go-to digest on the latest innovations, mergers, and AI-driven strategies shaping the future of revenue growth. This week, we...
Customer Success
Introhive Unveils Ask Introhive and Advanced Intelligence Tools to Redefine Relationship Management
Introhive, a leading Relationship Intelligence platform, has launched Ask Introhive, an AI-powered relationship assistant, alongside an early access suite of advanced intelligence capabilities. These...
Customer Success
CROFirst’s Weekly Roundup: Rightworks, Everstage, Conga Technologies, Dexian & More
Welcome to CROFirst’s Weekly Roundup—your trusted source for the latest developments in strategic revenue management, tech-led growth, and operational intelligence. This week brings major...
Customer Success
McorpCX Announces the Launch of XOS Pulse, an Experience Management Capabilities Assessment That Empowers Organizations to Accelerate Experience-Led Business Growth
McorpCX, a leader in customer and employee experience transformation, announced the launch of XOS Pulse, an AI-driven, customer experience maturity assessment tool designed to...
Customer Success
CROFirst’s Weekly Roundup: Salesforce, Genesys, Fractal, CGI, CobbleStone & More
Welcome to CROFirst’s Weekly Roundup—your trusted source for the latest developments in strategic revenue management, tech-led growth, and operational intelligence. This week brings major...
Customer Success
Grant Thornton Strengthens Advisory Services with Acquisition of Nearshore Leader Auxis
Grant Thornton has announced plans to acquire Auxis, a nearshore outsourcing and business modernization pioneer, to accelerate the growth of its advisory arm, Grant...
Customer Success
Parloa Names Chris Silver as Chief Revenue Officer
Parloa, a global leader in agentic AI for customer experience, announced the appointment of Chris Silver as Chief Revenue Officer (CRO). Chris joins Parloa’s...