Friday, August 21, 2026

Customer Success

Uniphore and Konecta Join Forces to Advance AI in Customer Experience and Digital Transformation

Uniphore, a global AI leader with the only end-to-end Enterprise AI architecture that delivers unmatched customer focused solutions, together with Konecta, a global leader...

Mitel Launches New AI-Powered Customer Experience Platform, Mitel CX

Mitel, a global leader in business communications, announced its new AI-powered customer experience (CX) management platform, Mitel CX, designed to help organizations enhance customer...

Model N Unveils GenAI and Data Innovations for Revenue Optimization

Model N, the leader in revenue optimization and compliance for life sciences and high-tech companies, launched new generative AI (GenAI) and expanded data capabilities...

Veeva Announces AI in Vault CRM

Veeva Systems announced Vault CRM Bot and Vault CRM Voice Control, two new GenAI capabilities in Vault CRM. Unveiled at Veeva Commercial Summit Europe, CRM Bot and Voice Control...