Thursday, March 12, 2026

Customer Success

Accenture Invests in WEVO to Enhance AI-Driven Customer Insight and Accelerate Growth

Accenture has made a strategic investment in WEVO, an AI-powered customer research platform that enables companies to simulate and validate user behaviors before launching...

Promit Chakrabarti Joins Tandym Group as Vice President of Strategic Growth and Customer Success

Tandym Group, the leader in specialized solutions for the healthcare, life sciences, technology and professional services industries, announced the appointment of Promit Chakrabarti as Vice President...

CROFirst’s Weekly Roundup: PwC–AWS, Green Dot, Omnicom–Interpublic, HCLTech, Custify, Oscilar–Markaaz & More

Welcome to CROFirst’s Weekly Roundup — your essential briefing on the latest developments in revenue strategy, AI-powered transformation, customer success innovation, and advanced analytics....

Custify Unveils CustifyAI to Redefine Customer Success Efficiency

Custify has introduced CustifyAI, an integrated suite of artificial intelligence capabilities designed to streamline customer success operations, accelerate risk detection and automate routine tasks...

CROFirst’s Weekly Roundup: Intuit, iConnections, Pitcher, Lumio, Revio Insight, ThoughtSpot & More

Welcome to CROFirst’s Weekly Roundup — your trusted digest of the latest developments shaping revenue strategy, AI-powered financial intelligence, customer engagement, and performance analytics....

Lumio and Revio Insight Partner to Detect Relationship Erosion and Retain Business

Revio Insight, the Relationship and Growth Intelligence Platform that reveals where customers and members are also banking, borrowing, and investing, and Lumio Solutions (Lumio),...

Addepar appoints Peter O’Brien as Chief Revenue Officer and Janeen France as the company’s first Chief Client Officer

Addepar, the global technology and data platform for investment professionals, announced the appointment of two long-serving internal leaders. Peter O'Brien has been appointed Chief...

OpenAI and Capco Partner to Accelerate AI Adoption in Financial Services and Energy

Capco, a Wipro company and global technology consultancy, has joined OpenAI’s Beta Services Partner Program, securing early access to cutting-edge AI technologies, technical support,...