Customer Success
Customer Success
CROFirst’s Weekly Roundup: Exterro, Dazos, PathFactory, Grant Thornton, TCN & More Reshape the Future of Revenue Operations
Welcome to CROFirst’s Weekly Roundup, your go-to summary for the most impactful updates across sales alignment, risk management, performance analytics, and AI-powered customer success....
Customer Success
Grant Thornton Debuts CompliAI™ to Accelerate Risk and Compliance Services with AI Integration
Grant Thornton LLP, a leading provider of audit, tax, and advisory services in the U.S., has launched CompliAI™, a proprietary artificial intelligence platform designed...
Customer Success
Introducing Zuora Collections: AI-Powered Automation to Accelerate Cash Flow Through Stronger Customer Relationships
Zuora, Inc, a leading monetization platform for modern business, introduced Zuora Collections, leveraging AI to embed collections into the full customer lifecycle and accelerate...
Customer Success
FanBasis Raises $20M Series A to Power the Next Generation of Digital Businesses
FanBasis, an end-to-end ecosystem powering digital businesses, announced a $20 million Series A funding round led by Left Lane Capital, with participation from notable celebrities...
Customer Success
Responsive Debuts Custom AI Agents in Spring 2025 Release to Empower Enterprises
Responsive, a leader in strategic response management (SRM), has unveiled its Spring 2025 platform update, introducing powerful AI capabilities that allow organizations to design...
Customer Success
TCN Enhances Workforce Management Offering With AI-Powered Features
TCN, a leading provider of cloud-based contact center solutions, announced significant advancements and the integration of cutting-edge artificial intelligence (AI) into its Workforce Management...
Customer Success
ISACA Highlights Six Key Benefits of Using COBIT for AI Governance
As artificial intelligence continues to redefine how organizations operate and innovate, ISACA is encouraging enterprises to adopt COBIT® as a strategic framework for governing...
Customer Success
Granola Launches AI Workspace for Teams and Raises $43M Series B
Granola, the AI-powered notepad that combines your typed notes with AI transcriptions, launches Granola 2.0. This major update transforms the company's popular AI meeting...