Customer Success
Customer Success
Directions on Microsoft Launches Directions Atlas to Speed High-Quality Decision-Making
Directions on Microsoft unveiled Directions Atlas, an innovative new online platform specifically designed to speed and improve decision-making processes about Microsoft technologies and licensing....
Customer Success
CROFirst’s Weekly Roundup: Innovative Solution, Google, Databricks, Bardeen, ServiceNow & More Drive AI-Led Revenue Strategy
Welcome to CROFirst’s Weekly Roundup, where we spotlight the most impactful developments across revenue operations, sales alignment, enterprise AI, and customer success. This week’s updates...
Customer Success
Zoom and ServiceNow Partner to Deliver Unified, AI-Driven Customer and Employee Experiences
Zoom Communications and ServiceNow have announced a strategic integration of Zoom CX with ServiceNow’s CRM and IT Service Management (ITSM) systems, creating a unified,...
Customer Success
CROFirst’s Weekly Roundup: xAI, Palantir, Xactly, Optimum, ServiceNow & More Drive AI-Led Revenue Strategy
Welcome to CROFirst’s Weekly Roundup, where we spotlight the most impactful developments across revenue operations, sales alignment, enterprise AI, and customer success. This week’s...
Customer Success
Optimum Partners with Cresta to Elevate Customer Experience Through AI Integration
Optimum, a brand under Altice USA, has announced a strategic collaboration with Cresta, a leading provider of generative AI solutions for contact centers. This...
Customer Success
Equity Methods Partners with HGGC, Unlocking Next Phase of Growth
Equity Methods, a top-rated provider of valuation, financial reporting, and human resources advisory services related to equity compensation and other complex securities, announced that...
Customer Success
CROFirst’s Weekly News Roundup With Cavallo, OneShot.ai, Clearwater Analytics, BlueConic, Humanyze & More!
In Strategic Revenue Management news this week…
🔹 Cavallo Expands Profitability Solutions with New Infor ERP IntegrationCavallo has strengthened its Profit Platform by integrating with...
Customer Success
8×8 Enhances CX Platform with AI and Messaging Innovations to Elevate Engagement
8x8, Inc. has announced a series of enhancements to its Customer Experience (CX) platform, aiming to improve customer and employee interactions through advanced AI...