Sunday, January 11, 2026

Customer Success

Grant Thornton Strengthens Advisory Services with Acquisition of Nearshore Leader Auxis

Grant Thornton has announced plans to acquire Auxis, a nearshore outsourcing and business modernization pioneer, to accelerate the growth of its advisory arm, Grant...

Parloa Names Chris Silver as Chief Revenue Officer

Parloa, a global leader in agentic AI for customer experience, announced the appointment of Chris Silver as Chief Revenue Officer (CRO). Chris joins Parloa’s...

CROFirst’s Weekly Roundup: Waystar, Convoso, Regnology, Accenture, Zelis & More

Welcome to CROFirst’s Weekly Roundup—your go-to source for the latest in revenue acceleration, AI-powered sales, and growth strategy. This week’s highlights showcase major acquisitions,...

Glassbox Appoints Ido Ophir as Chief Customer Officer

Glassbox, a leading provider of digital experience analytics for web and mobile applications, announced Ido Ophir as its Chief Customer Officer. In this newly...

Ecosystems Launches ViViEN™ 2.0: AI-Powered Platform Transforming B2B Customer Value Alignment

Ecosystems, a trailblazer in the Customer Value Management (CVM) space, has introduced ViViEN™ 2.0, an advanced AI-powered platform designed to revolutionize go-to-market (GTM) strategy...

CROFirst’s Weekly Roundup: Pipedrive, B2B Rocket, Cetera, JustPaid, HG Insights & More

Welcome to CROFirst’s Weekly Roundup—your must-read digest on what’s powering high-performance revenue engines across today’s evolving markets. This week, we spotlight smart prospecting, AI-led...

Cetera Launches IntelligenceEngine to Help Advisors Turn Client Data into Growth Opportunities

Cetera Financial Group has introduced IntelligenceEngine, a new AI-powered platform designed to equip financial advisors and institutions with the tools they need to drive...

Customer Journey Orchestration: The Revenue Growth Lever You’re Overlooking

In the dynamic realm of martech, customer journey orchestration is more than just a fad or a passing phase. It's a change in how companies...