Technology and Innovation
Customer Success
Royal London Asset Management Taps Seismic to Scale AI-Driven, Compliant Client Engagement
Royal London Asset Management has partnered with Seismic to advance its digital transformation and modernize how it builds, deepens, and scales client relationships across...
Customer Success
Pega Unveils Enhanced Client Lifecycle Management Platform to Redefine Agentic Compliance
Pegasystems Inc. has integrated cutting-edge agentic AI functionality in the latest version of Pega Client Lifecycle Management™ (CLM) and claims to offer the most...
Quick Byte
BlackLine Acquires WiseLayer to Advance AI-Driven Finance Automation
BlackLine, Inc. has acquired WiseLayer, a New York–based innovator in AI-powered digital workers, to accelerate its vision of delivering an AI-powered finance and accounting...
Customer Success
CROFirst’s Weekly Roundup: Maxio, CAIA–Franklin Templeton, Stagwell, Bookkeeper360, Anaplan & More
Welcome to CROFirst’s Weekly Roundup — your essential briefing on the latest advancements in revenue intelligence, strategic finance modernization, adaptive AI for sales, customer...
News
Bookkeeper360 Debuts New App With AI-Powered Virtual CFO
Bookkeeper360 launched a new mobile and web app with BOLT (Business Optimization Learning Technology)–a virtual CFO AI solution, aimed at offering small businesses immediate...
News
TSG and Payforge Announce Strategic Partnership to Deliver End-to-End Payments Technology Solutions
TSG (The Strawhecker Group), a leading analytics and consulting firm serving the global payments ecosystem, announced a strategic partnership with Payforge, a premier software...
Customer Success
Proactive Customer Success Strategies: How Leading Companies Prevent Churn and Drive Expansion in 2026
Retention is not just a safety net anymore. In 2026, it is the new acquisition. If you think keeping customers is secondary, you are...
News
Vectra AI Appoints Derek Phillips as Chief Revenue Officer
Vectra AI, the cybersecurity AI company that protects modern networks from modern attacks, announced the appointment of Derek Phillips as Chief Revenue Officer (CRO)....