Technology and Innovation
Customer Success
Customer Success Hiring Guide 2026: How to Build High-Performing Retention and Growth Teams
Customer success used to sit beside revenue teams. In 2026, it sits inside them.
That shift changes everything.
Companies are no longer hiring CSMs just to...
News
Nuvo Technologies Integrates With Avalara to Unify AI-Powered B2B Onboarding and Tax Compliance
Nuvo Technologies has announced a new integration with Avalara that combines AI-driven customer onboarding with automated tax compliance capabilities, enabling B2B suppliers to manage...
News
Coupa and Celonis Partner to Enhance AI-Driven Procurement and Spend Management
Coupa and Celonis announced a new integration that will enable enterprise to optimize procurement and finance processes using process intelligence and AI-powered automation. Celonis'...
News
ISG Launches Research Study on AI-Driven Finance and Accounting Outsourcing Services
Information Services Group has reports of a new research study on finance & accounting outsourcing (FAO) service providers that are increasingly using artificial intelligence...
Customer Success
ChurnZero Launches AI-Powered Email Personalization for Customer Success Teams
ChurnZero has launched AI Email Play Steps, a new AI Personalization feature that offers context-aware customer communication automation within customer success workflows. Teams can...
News
Coupa Unveils Coupa Compose for Enterprise AI Spend Management
Coupa announced the launch of its new AI automation platform, Coupa Compose, which will enable enterprises to build, operate and orchestrate digital AI agent...
News
Zetaris Names Ashish Bhagat CFO and Phil Vadon CRO to Support Global Expansion
Zetaris, the Open Agentic Lakehouse company, announced the appointment of Ashish Bhagat as Chief Financial Officer and Phil Vadon as Chief Revenue Officer. Both...
News
Atos and Backbase Partner to Advance AI-Native Banking Transformation Worldwide
Powered by AI, one of the world's AI-driven digital transformations, Atos has signed a Master Collaboration Agreement with Backbase, the creator of the AI-Native...
