Technology and Innovation
Customer Success
TCN Enhances Workforce Management Offering With AI-Powered Features
TCN, a leading provider of cloud-based contact center solutions, announced significant advancements and the integration of cutting-edge artificial intelligence (AI) into its Workforce Management...
Customer Success
ISACA Highlights Six Key Benefits of Using COBIT for AI Governance
As artificial intelligence continues to redefine how organizations operate and innovate, ISACA is encouraging enterprises to adopt COBIT® as a strategic framework for governing...
Customer Success
Granola Launches AI Workspace for Teams and Raises $43M Series B
Granola, the AI-powered notepad that combines your typed notes with AI transcriptions, launches Granola 2.0. This major update transforms the company's popular AI meeting...
Customer Success
Directions on Microsoft Launches Directions Atlas to Speed High-Quality Decision-Making
Directions on Microsoft unveiled Directions Atlas, an innovative new online platform specifically designed to speed and improve decision-making processes about Microsoft technologies and licensing....
Customer Success
CROFirst’s Weekly Roundup: Innovative Solution, Google, Databricks, Bardeen, ServiceNow & More Drive AI-Led Revenue Strategy
Welcome to CROFirst’s Weekly Roundup, where we spotlight the most impactful developments across revenue operations, sales alignment, enterprise AI, and customer success. This week’s updates...
News
Gregg Wheeler joins TXI as Chief Revenue Officer
TXI, a Chicago-based digital consultancy that helps companies turn complex data into usable digital tools, has appointed Gregg Wheeler as its new Chief Revenue Officer (CRO)....
News
SpyCloud Appoints Brad Rouse as Chief Revenue Officer Amid Growing Demand for Identity Threat Protection
SpyCloud, the leader in identity threat protection, announced the appointment of Brad Rouse as Chief Revenue Officer (CRO). In this role, he leads SpyCloud’s...
News
Bardeen launches its Work Intelligence Platform – the AI Agent to Automate Automations
Bardeen, a provider of AI agents capable of automating repetitive knowledge work using a natural language interface, unveiled its Work Intelligence Platform—a new system...