Technology and Innovation
Customer Success
Proactive Customer Success Strategies: How Leading Companies Prevent Churn and Drive Expansion in 2026
Retention is not just a safety net anymore. In 2026, it is the new acquisition. If you think keeping customers is secondary, you are...
News
Vectra AI Appoints Derek Phillips as Chief Revenue Officer
Vectra AI, the cybersecurity AI company that protects modern networks from modern attacks, announced the appointment of Derek Phillips as Chief Revenue Officer (CRO)....
News
OpenAI appoints Denise Dresser as Chief Revenue Officer
OpenAI has named Denise Dresser as its new Chief Revenue Officer, a move aimed at strengthening the company’s worldwide revenue strategy and deepening its...
News
Digits Launches “Ask Digits” 24/7 AI Assistant for Real-Time Financial Management
Digits has unveiled Ask Digits, a new AI-powered assistant designed to give business owners and accountants instant access to financial insights and actions directly...
News
D.J. Price Joins NLP Logix as Chief Revenue Officer
NLP Logix, one of the fastest-growing artificial intelligence consultancies in the United States, announced the appointment of D.J. Price as its new Chief Revenue...
Customer Success
CROFirst’s Weekly Roundup: Clari, Salesloft, BlackRock, AWS, SalesHood, Nuvei, Microsoft, Accenture, WEVO, Amazon Connect & More
Welcome to CROFirst’s Weekly Roundup — your essential briefing on the latest breakthroughs in revenue strategy, predictive analytics, AI-driven customer engagement, and next-gen sales...
Customer Success
Accenture Invests in WEVO to Enhance AI-Driven Customer Insight and Accelerate Growth
Accenture has made a strategic investment in WEVO, an AI-powered customer research platform that enables companies to simulate and validate user behaviors before launching...
Quick Byte
Pathward Unveils Evolved Operating Model to Strengthen Sponsor Banking and Partner Success
Pathward Financial, Inc., through its subsidiary Pathward®, N.A., has introduced a redesigned operating model aimed at driving greater innovation, enhancing partner collaboration, and enabling...