Technology and Innovation
Customer Success
Aisera Unveils Global Partner Program to Boost Agentic Ecosystem
Aisera, a leading provider of agentic AI platform for the enterprise, announced the launch of its Global Partner Program, enabling system integrators, technology partners...
Customer Success
FrontLogix Solutions Partners with Verint to Enhance Workforce Management Services
FrontLogix Solutions, a next-generation Workforce Management and Customer Experience Service provider, announces a new partnership with Verint, The CX Automation Company. The partnership aims...
Customer Success
Gatekeeper Launches LuminIQ, Pioneering Agentic AI in Vendor and Contract Management
Gatekeeper has introduced LuminIQ, an innovative Agentic AI solution designed to enhance vendor and contract lifecycle management. LuminIQ's advanced AI capabilities automate routine tasks,...
Customer Success
Invoca Integrates with Adobe Experience Platform to Unify Digital and Offline Buyer Journeys
Invoca, a leader in revenue execution platforms, announced its integration with Adobe Experience Platform (AEP), delivering an AI-powered solution that bridges digital engagement with...
Customer Success
Talkdesk Unveils AI-Powered Knowledge Creator to Transform Customer Service
Talkdesk, a global leader in AI-driven customer experience technology, has launched Talkdesk Knowledge Creator, a groundbreaking feature that leverages generative AI to revolutionize knowledge...
Customer Success
Emplifi Fuel Launch Gives Brands End-to-End Customer Journey Solution
Emplifi, a leader in customer engagement solutions, launched Emplifi Fuel, an out-of-the-box customer engagement solution that revolutionizes how brands organize, plan, and execute marketing...
News
DryvIQ Intelligent Data Management Platform Now Available in the Microsoft Azure Marketplace
DryvIQ, a leader in unstructured data management, announced the availability of the DryvIQ Intelligent Data Management platform in the Microsoft Azure Marketplace, an online...
Customer Success
Top 7 Customer Success Metrics You Should Track
In the fast-changing B2B tech world, customer success is no longer just support. It is now key to driving steady revenue growth. Chief Revenue...