Technology and Innovation
Customer Success
FanBasis Raises $20M Series A to Power the Next Generation of Digital Businesses
FanBasis, an end-to-end ecosystem powering digital businesses, announced a $20 million Series A funding round led by Left Lane Capital, with participation from notable celebrities...
Customer Success
Responsive Debuts Custom AI Agents in Spring 2025 Release to Empower Enterprises
Responsive, a leader in strategic response management (SRM), has unveiled its Spring 2025 platform update, introducing powerful AI capabilities that allow organizations to design...
Customer Success
TCN Enhances Workforce Management Offering With AI-Powered Features
TCN, a leading provider of cloud-based contact center solutions, announced significant advancements and the integration of cutting-edge artificial intelligence (AI) into its Workforce Management...
Customer Success
ISACA Highlights Six Key Benefits of Using COBIT for AI Governance
As artificial intelligence continues to redefine how organizations operate and innovate, ISACA is encouraging enterprises to adopt COBIT® as a strategic framework for governing...
Customer Success
Granola Launches AI Workspace for Teams and Raises $43M Series B
Granola, the AI-powered notepad that combines your typed notes with AI transcriptions, launches Granola 2.0. This major update transforms the company's popular AI meeting...
Customer Success
Directions on Microsoft Launches Directions Atlas to Speed High-Quality Decision-Making
Directions on Microsoft unveiled Directions Atlas, an innovative new online platform specifically designed to speed and improve decision-making processes about Microsoft technologies and licensing....
Customer Success
CROFirst’s Weekly Roundup: Innovative Solution, Google, Databricks, Bardeen, ServiceNow & More Drive AI-Led Revenue Strategy
Welcome to CROFirst’s Weekly Roundup, where we spotlight the most impactful developments across revenue operations, sales alignment, enterprise AI, and customer success. This week’s updates...
News
Gregg Wheeler joins TXI as Chief Revenue Officer
TXI, a Chicago-based digital consultancy that helps companies turn complex data into usable digital tools, has appointed Gregg Wheeler as its new Chief Revenue Officer (CRO)....