Technology and Innovation
Customer Success
ChurnZero Named Leader in IDC MarketScape 2024 for Customer Success
ChurnZero, the platform and partner for customer success, has been named a Leader in the IDC MarketScape: Worldwide Customer Success Applications 2024 Vendor Assessment....
Customer Success
DBSI and VeroTerra Announce Strategic Partnership to Revolutionize Customer Experience Measurement
DBSI, a leading financial transformation firm, announced a new partnership with VeroTerra, a technology company specializing in real-time customer feedback solutions. This collaboration aims...
Customer Success
Dentsu Named Leader in Gartner Magic Quadrant for Digital Experience
Dentsu announced its designation as “a Leader” in the Gartner® Magic Quadrant™ for Digital Experience (DX) Services. The inaugural report evaluates providers based on...
Customer Success
Axtel Launches Edgility for Next-Gen Customer Engagement
Telco Systems, a leading provider of innovative communication solutions, announced a successful market launch by Axtel, a major telecommunications service provider in Mexico. Leveraging...
Customer Success
360 Broadband & GOCare Partner for Digital Customer Excellence
GOCare, a leading SaaS provider of digital experience software, announced that 360 Broadband is upleveling its CX management with GOCare's solution. 360 Broadband is...
Customer Success
Keatext & QuestionPro Partner to Expand Analytics
Keatext, a leading innovative text analytics provider, and QuestionPro, a global leader in online survey and research services, announced a strategic partnership to drive business...
Customer Success
Chatmeter’s Pulse AI Gains Traction for Customer Insights
Chatmeter, the leader in customer intelligence, is now the most advanced AI-powered reputation management platform for multi-location brands thanks to product innovations and rapidly...
News
DealHub Launches API-First CPQ for Automated Headless Quoting
DealHub.io, the leading provider of advanced, enterprise-grade Configure, Price, Quote (CPQ) platform, announced the release of its API-First, headless quoting architecture. The new headless quoting environment...