Technology and Innovation
Customer Success
Planhat named a Leader in 2025 Gartner’s Magic Quadrant for Customer Success Management Platforms
Customer platform Planhat announced it has been recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Customer Success Management Platforms.
This marks the second...
Staff Writers
Web Summit 2025: Where the World’s Tech Leaders Shape the Future
Web Summit 2025 returns as one of the most influential global gatherings for technology, innovation, and leadership. Recognized as the 'world’s premier tech conference,'...
Customer Success
CROFirst’s Weekly Roundup: Leapfin, Airwallex, CapitalSpring, Invoca, nCino, Esker, Ibotta & More
Welcome to CROFirst’s Weekly Roundup — your essential digest of the latest in strategic revenue management, investment strategy, customer success, and performance analytics. This...
Customer Success
Churn Prediction in 2026: How AI and Analytics Help Businesses Retain Customers
Business growth today feels like a race with no finish line. After 2025, acquiring new customers has become tougher, costlier, and far less predictable....
Customer Success
Reevo Launches with $80 Million Funding to Redefine Go-to-Market Operations with AI-Native Platform
Reevo is an AI-native go-to-market platform that formally launched, tying together marketing, sales, and customer success under one roof. The new company raised $80...
News
Drata Appoints Aneal Vallurupalli as Chief Financial Officer
Drata, the leader in AI-Native Trust Management, announced the appointment of Aneal Vallurupalli as Chief Financial Officer (CFO). Vallurupalli will oversee Drata's global finance...
News
nCino Unveils “Digital Partners” to Create Dual Workforce for Financial Institutions
nCino, Inc. has announced the launch of its new “Digital Partners” suite—role-based, agentic AI assistants embedded within its banking platform to support and elevate...
Customer Success
Esker and Numen Partner to Accelerate SAP Transformation for Enterprises Across the Americas
Esker, a global leader in AI automation for CFOs, has partnered with Numen. Numen specializes in SAP digital transformation. This alliance will help businesses...
