Technology and Innovation
Customer Success
Optimum Partners with Cresta to Elevate Customer Experience Through AI Integration
Optimum, a brand under Altice USA, has announced a strategic collaboration with Cresta, a leading provider of generative AI solutions for contact centers. This...
News
ServiceNow Unveils AI Control Tower to Streamline Enterprise AI Management
At its annual Knowledge 2025 conference in Las Vegas, ServiceNow introduced the AI Control Tower, a centralized platform designed to oversee, manage, and secure...
News
StackOne Secures $20M Series A to Transform Enterprise SaaS and AI Agent Integrations
London-based StackOne has raised $20 million in a Series A funding round led by GV (Google Ventures), with participation from Workday Ventures, XTX Ventures,...
News
Connectbase Unveils Linkbase to Streamline and Scale Connectivity Approvals
Connectbase, a leading provider of industry cloud solutions for connectivity, has introduced Linkbase, a new platform designed to automate and scale the process of...
Customer Success
Equity Methods Partners with HGGC, Unlocking Next Phase of Growth
Equity Methods, a top-rated provider of valuation, financial reporting, and human resources advisory services related to equity compensation and other complex securities, announced that...
Customer Success
CROFirst’s Weekly News Roundup With Cavallo, OneShot.ai, Clearwater Analytics, BlueConic, Humanyze & More!
In Strategic Revenue Management news this week…
🔹 Cavallo Expands Profitability Solutions with New Infor ERP IntegrationCavallo has strengthened its Profit Platform by integrating with...
News
Soul Machines Enhances AI Workforce with Premium Integrations for Seamless Workflow Automation
Soul Machines has announced the launch of Premium Integrations, a new capability that connects its Experiential AI Agents™ with major workflow automation platforms like...
Customer Success
8×8 Enhances CX Platform with AI and Messaging Innovations to Elevate Engagement
8x8, Inc. has announced a series of enhancements to its Customer Experience (CX) platform, aiming to improve customer and employee interactions through advanced AI...
