Customer Success
Gainsight Launches AI Agent for Slack, Enabling Every Employee to Turn Customer Insights into Revenue Opportunities
Gainsight, the world’s leading Customer Success platform, announced the launch of the first customer agent for Slack, one of only 20 AI applications debuting...
News
Cin7 Appoint Mark Girvan as Chief Revenue Officer
Cin7, an industry-leading cloud-based inventory and order management software provider, announced the strategic hire of Mark Girvan as Chief Revenue Officer. In addition, the company...
News
Protect AI Appoints Ralph Pisani as Chief Revenue Officer to Drive Next Phase of Growth
Protect AI, the leader in AI security, announced the appointment of Ralph Pisani as Chief Revenue Officer (CRO). Pisani, a proven cybersecurity executive, will...
Customer Success
ResultsCX Rises to ‘Innovator’ Status in Avasant’s CX Center Business Process Transformation RadarView Assessment
ResultsCX, a provider of Customer Experience Management services to leading global companies including Fortune 100 and 500 firms, was recognized as an ‘Innovator’ in...
Customer Success
Teleperformance forms strategic partnership with Real-Time Speech Understanding provider Sanas as part of its growth strategy to accelerate AI development and reinvent customer experience
Global digital business services leader Teleperformance announced it has formed a strategic partnership with Sanas, a pioneer in providing Real-Time Speech Understanding. Under the partnership, TP...
News
Hansen Launches AI-Powered Virtual Agent to Enhance Customer Experience
Hansen Technologies, a leading global provider of software and services to the energy, utilities, communications, and media industries, is unveiling an advanced AI solution...
Customer Success
Lightning Step Appoints Morganne Rudd VP of Customer Success
Lightning Step, a leading provider of integrated CRM, EHR, and RCM solutions for behavioral health practices and facilities, has appointed Morganne Rudd as its...
Customer Success
TTEC Egypt Expands with Cairo, Welcomes Top Payment Client
TTEC Holdings, a leading global CX (customer experience) technology and services innovator for AI-enhanced CX, celebrated the grand opening of its new site in Cairo's Maadi...