Technology and Innovation

Talkdesk, a global leader in AI-driven customer experience technology, has launched Talkdesk Knowledge Creator, a groundbreaking feature that leverages generative AI to revolutionize knowledge...

Emplifi, a leader in customer engagement solutions, launched Emplifi Fuel, an out-of-the-box customer engagement solution that revolutionizes how brands organize, plan, and execute marketing...

DryvIQ, a leader in unstructured data management, announced the availability of the DryvIQ Intelligent Data Management platform in the Microsoft Azure Marketplace, an online...

In the fast-changing B2B tech world, customer success is no longer just support. It is now key to driving steady revenue growth. Chief Revenue...

MaxIQ, the first AI-powered Customer Journey Management platform built to maximize customer lifetime value, has secured $7.8 million in Seed funding. The round was...

LabVantage Solutions, the leading provider of laboratory informatics solutions and services, announced the launch of its Customer Success Services Portfolio, a comprehensive suite of...

Anaqua, a leading provider of innovation and intellectual property management services and technologies, announced that Bob Romeo will retire effective April 1, 2025 ,...

Sigma360, the definitive AI-powered risk screening and monitoring platform that enables compliant global relationships, announces the launch of three GenAI-based product enhancements. Available as...