Technology and Innovation
News
Protect AI Appoints Ralph Pisani as Chief Revenue Officer to Drive Next Phase of Growth
Protect AI, the leader in AI security, announced the appointment of Ralph Pisani as Chief Revenue Officer (CRO). Pisani, a proven cybersecurity executive, will...
Customer Success
ResultsCX Rises to ‘Innovator’ Status in Avasant’s CX Center Business Process Transformation RadarView Assessment
ResultsCX, a provider of Customer Experience Management services to leading global companies including Fortune 100 and 500 firms, was recognized as an ‘Innovator’ in...
Customer Success
Teleperformance forms strategic partnership with Real-Time Speech Understanding provider Sanas as part of its growth strategy to accelerate AI development and reinvent customer experience
Global digital business services leader Teleperformance announced it has formed a strategic partnership with Sanas, a pioneer in providing Real-Time Speech Understanding. Under the partnership, TP...
News
Hansen Launches AI-Powered Virtual Agent to Enhance Customer Experience
Hansen Technologies, a leading global provider of software and services to the energy, utilities, communications, and media industries, is unveiling an advanced AI solution...
Customer Success
Lightning Step Appoints Morganne Rudd VP of Customer Success
Lightning Step, a leading provider of integrated CRM, EHR, and RCM solutions for behavioral health practices and facilities, has appointed Morganne Rudd as its...
Customer Success
TTEC Egypt Expands with Cairo, Welcomes Top Payment Client
TTEC Holdings, a leading global CX (customer experience) technology and services innovator for AI-enhanced CX, celebrated the grand opening of its new site in Cairo's Maadi...
Customer Success
Icertis Integrates with DeepSeek to Drive AI Innovation in Contracting
Icertis, the global leader in AI-powered contract intelligence, announced the integration of its contract intelligence platform with DeepSeek R1. This is the latest AI...
News
Ephlux and Denovo Partnership to bring Swift to JD Edwards Users
In a groundbreaking move set to redefine enterprise automation, Ephlux, the global leader in enterprise no-code app automation, has officially partnered with Denovo, one...
