Technology and Innovation
Customer Success
CROFirst’s Weekly Roundup: Rightworks, Everstage, Conga Technologies, Dexian & More
Welcome to CROFirst’s Weekly Roundup—your trusted source for the latest developments in strategic revenue management, tech-led growth, and operational intelligence. This week brings major...
News
Dexian Acquires Conga Technologies to Bolster AI-Driven Business Transformation
Dexian, a global force in talent and technology solutions, has acquired Conga Technologies, a specialist in AI-powered managed services, in a strategic move aimed...
Quick Byte
Outreach Unveils AI Agents to Accelerate Revenue Execution and Empower GTM Teams
Outreach has launched its latest quarterly release, introducing new AI Agents designed to streamline revenue workflows and empower go-to-market (GTM) teams with actionable intelligence....
Customer Success
McorpCX Announces the Launch of XOS Pulse, an Experience Management Capabilities Assessment That Empowers Organizations to Accelerate Experience-Led Business Growth
McorpCX, a leader in customer and employee experience transformation, announced the launch of XOS Pulse, an AI-driven, customer experience maturity assessment tool designed to...
Customer Success
CROFirst’s Weekly Roundup: Salesforce, Genesys, Fractal, CGI, CobbleStone & More
Welcome to CROFirst’s Weekly Roundup—your trusted source for the latest developments in strategic revenue management, tech-led growth, and operational intelligence. This week brings major...
Customer Success
Grant Thornton Strengthens Advisory Services with Acquisition of Nearshore Leader Auxis
Grant Thornton has announced plans to acquire Auxis, a nearshore outsourcing and business modernization pioneer, to accelerate the growth of its advisory arm, Grant...
News
Snowflake Launches Snowpark Connect: Run Apache Spark Workloads Without Clusters
Snowflake has announced the public preview of Snowpark Connect for Apache Spark™, a new capability that allows organizations to run Spark workloads directly within...
Customer Success
Parloa Names Chris Silver as Chief Revenue Officer
Parloa, a global leader in agentic AI for customer experience, announced the appointment of Chris Silver as Chief Revenue Officer (CRO). Chris joins Parloa’s...