Technology and Innovation
Customer Success
TTEC Reveals 2025 Customer Experience Trends
TTEC Holdings, Inc, a leading global CX (customer experience) technology and services innovator for AI-enhanced CX with solutions from TTEC Engage and TTEC Digital, has identified the top five...
Customer Success
Wix Launches AI Feature for Business-Customer Engagement”
Wix.com, the leading SaaS website builder platform globally, announced the launch of the AI Site-Chat - designed to serve as a virtual agent for...
News
G2 Integrates with AWS for Simplified Procurement
G2, the world’s largest and most trusted marketplace for B2B software and services, announced its integration of G2.com with Buy with AWS, a new...
Customer Success
Shopify Partner Domaine Launches Commerce Accelerator for Mid-Market Brands
Domaine, the world's largest Shopify design and development practice, announced the launch of Domaine Studio, a new division tailor-made to accelerate commerce growth for...
News
Informa TechTarget: B2B Growth Accelerator for Tech
he creation of Informa TechTarget was confirmed, following the successful completion of the combination of TechTarget, the global leader in purchase intent-driven services, with Informa...
News
EnableComp Welcomes Frank Forte as Chief Executive Officer
EnableComp, a leading provider of technology-driven solutions to improve complex revenue cycle performance, has announced the appointment of Frank Forte as CEO. Forte will spearhead the company's...
Technology and Innovation
Aurora Payments Appoints Derek Dean as New Chief Revenue Officer
Aurora Payments, a full-service payment solutions provider, announced the appointment of Derek Dean as Chief Revenue Officer (CRO) and Head of Commercial, responsible for...
Customer Success
Gen Z Wants Brands to Level Up Their AI Customer Service Game
Sixty percent of Gen Z craves the speed and convenience of AI-powered customer service, but still prefer human interaction for complex issues, according to...
