Business advisory and technology solutions firm CrossCountry Consulting announced its acquisition of Dupont Circle Solutions (DCS), a boutique Salesforce consulting firm based in Arlington Virginia that will enhance its Salesforce practice and strengthen its reach to the lead-to-cash and revenue operations space By a lot. DCS was established in 2015 and comprises more than 60 consultants with over 175 Salesforce and connected-platform certifications. DCS will be led by founders and managing partners of the firm, Ben Hatten and Erin Hatten. This move will empower CrossCountry to provide support to clients throughout the entire revenue cycle, including CRM strategy CPQ Revenue Cloud, and commercial analytics, with a specific focus on helping private equity sponsors and their high-growth portfolio companies maximize value through intelligent automation and Salesforce-native AI solutions.
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Highlighting the impact of the deal, Neil Smith, CEO of CrossCountry Consulting, stated: “Salesforce has become the leading platform for how companies manage and grow their businesses. Bringing DCS together with CrossCountry strengthens our ability to help clients transform their commercial operations end-to-end. Combined with our broader advisory capabilities and growing AI solutions, we’re creating a highly differentiated offering that helps clients move faster, operate more effectively, and create lasting value.” Echoing this strategic alignment, Erin Hatten added: “Joining CrossCountry expands what we can offer our clients, bringing dedicated Salesforce advisory and implementation expertise to their broader set of finance, risk, and transaction services. That intersection of capabilities, all grounded in the same expert-driven and people-first approach that defines our firm, is what excites us about this next chapter for our clients and our team.”
