B2B SaaS and AI billing platform Maxio has announced the launch of Entitlements, a native access governance layer designed to unify customer subscription records directly with product access rights. Historically, SaaS vendors have managed feature access through custom engineering code, fragile webhooks, and manual reconciliation spreadsheets-a disjointed approach that frequently breaks when complex usage-based models, hybrid tiers, or add-ons are introduced. Maxio solves this friction by consolidating access rights, numeric usage caps, and service-level commitments into a single API call, ensuring that product provisioning automatically updates whenever a underlying contract changes.
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Available across Maxio’s platform alongside upcoming Metering and Wallets solutions, the native feature eliminates manual engineering tickets and guarantees real-time synchronization between financial billing records and user access rights. Highlighting the critical need to resolve this operational split. “Billing and access data have been split across two systems for so long that most teams treat it as normal. It isn’t,” said Branden Jenkins, chief executive officer at Maxio. “AI and usage-based pricing made that split impossible to ignore. Revenue models now mix subscriptions, usage, and one-time charges in the same contract, and most companies are still running systems built for a single, simple model. Entitlements makes Maxio your single source of truth for what a customer bought and what they can do with it. No more hoping your systems agree. They’re one system now.”
