BillingPlatform, a leading provider of enterprise revenue lifecycle management solutions, announced that Auctane® has expanded its adoption of the platform across its suite of mailing and shipping products, including ShipStation®, Stamps.com®, Packlink®, and Metapack®. By consolidating multiple legacy billing systems into a single, modern solution, Auctane is leveraging BillingPlatform’s capabilities in billing, collections, revenue recognition, and customer self-service portals to streamline operations and scale with greater efficiency.
Auctane supports over one million customers—from small businesses to global retailers and platforms—with its comprehensive shipping software. As its customer base and shipping volumes grew, Auctane’s finance team faced increasing complexity in managing billing and financial operations across disparate systems. Rising transaction volumes also led to escalating billing costs under its legacy provider. As part of a multi-year agreement, Auctane is now centralizing its billing operations with BillingPlatform, aiming to unify all product lines under a single, flexible revenue management platform.
“The combination of our multiple product offerings, diverse business models and our growing usage volume resulted in time-consuming processes and complexity for our team in terms of billing and financial reporting,” said Kristi Spence, Vice President of Finance and Treasurer at Auctane. “BillingPlatform proved to be the all-in-one platform that will be our single source of truth across all our products so we have better insights into our revenue lifecycle, more cost-effective billing at high volumes and can easily be customized to our specific business needs.”
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BillingPlatform powers revenue operations for top-tier enterprises including Carrier, DIRECTV, Instacart, J.P. Morgan, Panera, and Vantage Towers. As the only solution on the market that supports the full revenue lifecycle—covering product setup, quoting, billing, invoicing, revenue recognition, payment, and collections—BillingPlatform enables companies to monetize complex offerings with unmatched flexibility and scalability. Delivered on a secure, cloud-native infrastructure, the platform empowers organizations to reduce operational costs, improve customer experiences, and accelerate time-to-revenue.
Dennis Wall, CEO of BillingPlatform, added: “A key part of the overall e-commerce customer experience is fast, efficient and transparent shipping and return practices. Auctane’s rapid growth is a result of their unique strategy, shipping expertise, global reach and innovative software. By standardizing on BillingPlatform, Auctane gets a modern revenue lifecycle management platform with a consolidated view across all their products and the flexibility and scale to adapt to their changing business needs.”
