ING has selected Behavox Pathfinder Investment Research to deliver AI-powered, high-impact financial insights directly to its FICC front-office teams, strengthening the bank’s strategy to integrate large language models into trading and client coverage workflows. Building on ING’s existing use of Behavox Mosaic, Pathfinder provides real-time, plain-language access to market intelligence, helping front-office professionals act faster and with greater precision. “AI has the power to fundamentally change the way clients access and use financial research,” said Simon Bevan, Global Head of e-Trading at ING, adding that combining Behavox’s technology with ING’s expertise will “create smarter, faster ways for clients to interact with our insights.”
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The solution reinforces the connection between research and revenue by ensuring insights reach the right people at the right moment, improving decision-making and commercial outcomes. Behavox executives highlighted the platform’s ability to drive trade flow, increase research readership, and enhance market share, with John Showell noting that “ING saw the opportunity to use AI to drive revenue by distributing research in a smarter way.” Supported by Behavox’s secure, explainable AI ecosystem, Pathfinder also integrates compliance safeguards, which Chief Revenue Officer Nabeel Ebrahim emphasized as essential to delivering “smarter, safer use of research and intelligence.”
