Pathward Financial, Inc., through its subsidiary Pathward®, N.A., has introduced a redesigned operating model aimed at driving greater innovation, enhancing partner collaboration, and enabling stronger revenue opportunities across its sponsor banking ecosystem. Announced as part of the bank’s continued focus on financial access, the new structure is centered on customer-centricity and is intended to align more closely with the needs and outcomes of its fintech partners, small and mid-sized business clients, and commercial finance customers. “We are starting a new chapter that aligns with our fintech partners and best positions us for sustained success,” said Pathward President Anthony Sharett.
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As part of the reorganization, Christopher Soupal has been appointed Chief Growth Officer to lead new business development and revenue across multiple solution areas, while Will Sowell becomes Chief Customer Officer to oversee customer success. Greg Cooper will lead the Business Risk Group, focusing on risk and compliance support for partners. Together, these changes advance Pathward’s horizontal integration strategy, streamline partner engagement, and reinforce the bank’s capabilities across issuing, merchant acquiring, digital payments sponsorship, credit solutions, and commercial finance.
