Aria Systems has announced an expanded partnership with ServiceNow to simplify enterprise adoption of end-to-end order-to-cash solutions, combining ServiceNow CRM with Aria Billing Cloud as a pre-integrated offering. This enhanced collaboration enables enterprises to access a streamlined procurement path with flexible contracting models while connecting customer engagement, billing, and service management into a single AI-powered revenue management experience. “Our customers want a complete order-to-cash platform that accelerates customer evaluations,” said Steve Zirkel, SVP, Global CRM at ServiceNow.
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Building on years as a registered ServiceNow Build Partner, Aria was recently named a certified billing solution provider, with joint customer successes spanning telecommunications, technology, media, and manufacturing, including Unsere Grüne Glasfaser (UGG). Since the launch of Aria Billing Studio for ServiceNow in 2024, the integration has empowered users to manage the full revenue lifecycle within ServiceNow, enhanced further by AI agents in ServiceNow’s 2025 Zurich release. “We’re delighted to take our partnership with ServiceNow to the next level,” said Tom Dibble, President & CEO of Aria Systems. The expansion aims to accelerate enterprise transformation, deliver faster value, and drive stronger customer loyalty across industries.
