LGI Healthcare Solutions has introduced LGI Automation Agent-as-a-Service, a new service-based delivery model designed to help healthcare organizations advance revenue cycle management (RCM) automation with less operational burden. The offering enhances LGI’s Automation Agent platform. It targets providers dealing with rising costs, workforce shortages, and demands for better performance.
Healthcare organizations are using automation to improve RCM processes. However, maintaining these automations needs specialized skills and constant oversight. This added complexity can put pressure on already stretched IT and operational teams. LGI’s new model addresses this challenge by allowing organizations to consume automation as a managed service, with LGI responsible for configuring, deploying, and operating automations in complex healthcare environments.
Rather than asking internal teams to manage automation initiatives end to end, LGI Automation Agent-as-a-Service enables providers to rely on LGI’s healthcare-specific expertise to ensure automations are implemented quickly and run reliably in production. The approach is designed to reduce internal workload while delivering faster time to value and clearer accountability for outcomes.
Also Read: Gryphon AI Launches Gryphon ONE for Salesforce on AppExchange
“Revenue cycle leaders are under pressure to deliver results now, not run long-term automation experiments,” said Michel Desgagné, President and CEO of LGI Healthcare Solutions. “LGI Automation Agent is a flexible platform that organizations can operate in the way that best fits their needs—whether that’s internally supported or delivered through LGI Automation Agent as a Service. We’re seeing growing interest in service-based models that offer clear accountability, faster time to value, and confidence that automation will perform reliably in production.”
The new offering shows a change in healthcare IT. It moves toward service-based models that blend innovation with practicality. By cutting out the need for heavy internal management, LGI helps providers focus on financial results and operational outcomes. This way, they can avoid getting bogged down by automation details.
LGI will share more details and real-world examples at the upcoming HFMA Western Symposium in Las Vegas. During the event, the company will highlight a recent customer deployment that illustrates how service-based automation models can help healthcare organizations scale RCM automation with confidence while supporting stronger financial results.
