Accenture has unveiled new tools designed to help organizations scale generative AI solutions, integrating Google Cloud’s Gemini models and Salesforce’s Agentforce platform. This collaboration focuses on supercharging business workflows and enhancing customer experiences with the power of AI.
Accenture’s new AI accelerators, which leverage the company’s deep expertise in data engineering and customer processes, aim to help clients unlock the full potential of real-time insights. These tools will drive operational efficiencies, allowing businesses to offer more personalized services faster.
“We’re combining our AI engineering expertise with the innovations from Google Cloud and Salesforce to bring tangible value to our clients,” said Lan Guan, Chief AI Officer at Accenture. “Our accelerators are designed to boost productivity and foster growth in the new era of agentic AI.”
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By integrating Salesforce’s Agentforce with Google Gemini’s multimodal capabilities, Accenture is helping businesses reinvent customer care, enabling agents to deliver more proactive, tailored, and efficient service across multiple platforms. For industries like healthcare, the accelerators allow for the swift delivery of personalized care by interpreting data with AI-powered tools.
As part of the collaboration, clients will gain access to specialized training and certification programs, ensuring they are well-equipped to take advantage of these advanced AI capabilities.
Kevin Ichhpurani, President of Global Partner Organization at Google Cloud, commented, “Accenture’s accelerators will empower organizations to use Google Cloud’s AI infrastructure to enhance Salesforce workflows and drive innovation.”
Jim Steele, President of Global Strategic Customers & Partners at Salesforce, added, “Accenture’s solutions will help customers leverage our platform and Gemini’s capabilities for more complex tasks, unlocking new levels of efficiency and flexibility.”
For more information on how these new offerings can accelerate growth, visit Accenture’s platform for further details.
