Incognia, a leader in identity verification and fraud prevention, has partnered with Delivery Hero, a global giant in local delivery services, to tackle large-scale consumer fraud without compromising user experience. Following a successful global rollout of Incognia’s fraud signal solution, Delivery Hero reported a sevenfold return on investment, prompting six of its brands to adopt the technology.
“Incognia’s deep understanding of delivery fraud made a significant impact on our fraud prevention strategy,” said Philipp Merker, Director Global Fintech Fraud at Delivery Hero. “Incognia’s precise risk intelligence helped us cut fraud losses significantly while maintaining a frictionless experience for trusted customers. More than just a solution, Incognia has been a true partner—collaborating closely with our team to fine-tune detection strategies and maximize results.”
Fraud in the gig economy, especially through promo and refund abuse, remains a growing threat. Incognia’s technology—integrating device fingerprinting, tamper detection, and advanced location intelligence—provides real-time risk signals to help platforms identify suspicious activity early and prevent repeat offenses.
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“To stay ahead of issues and deliver the seamless user experience that consumers expect, innovators in the space, like Delivery Hero, are doubling down on smarter fraud prevention strategies,” noted André Ferraz, Co-founder and CEO of Incognia.
With performance up to 17 times stronger than facial recognition systems and 99.999999% identification accuracy, Incognia is setting a new benchmark in identity technology across delivery, mobility, finance, and marketplace platforms.
