Outreach, a leading AI Sales Execution Platform, has announced significant enhancements to its AI Revenue Agents, aiming to empower revenue teams with hyper-personalized engagement strategies across the entire sales cycle. These updates are designed to assist in outbound prospecting, inbound lead follow-ups, renewals, expansions, and event promotions.
The upgraded AI Revenue Agents leverage Outreach’s Data Cloud, integrating first- and third-party data to provide actionable insights that optimize productivity and pipeline management throughout the revenue cycle.
“Modern revenue organizations require AI and automation across workflows to have visibility into their pipeline and to accurately forecast,” said Nithya Lakshmanan, SVP of Product at Outreach. “We’ve heard from customers that they want to consolidate their tech stacks and break down silos to work in one platform. With continuous innovations to meet customers where they’re at and support their future goals, Outreach is the place to do that.”
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In addition to the AI Revenue Agent enhancements, Outreach has introduced new features in conversational intelligence, sales engagement, account management, and forecasting workflows:
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Expanded Forecasting and Reporting: Integration with Microsoft Dynamics for Forecasting and new trend visualizations enable leaders to consistently meet targets. Enhanced reporting layouts and custom filters provide managers with precise monitoring of team and business performance.
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Enhanced Meeting Insights: Smart topics track product and competitor mentions in conversations, surfacing critical insights. All Outreach Voice users now receive insights on trending topics, buyer sentiment, summaries, and talk times to advance conversations. AI-generated meeting and call summaries, along with attendee details, are synced to CRM systems to ensure comprehensive records.
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Improved Account Visibility and Seller Productivity: Sellers benefit from an enhanced engagement timeline and updated activity feed with meeting details in their account views. New tile layout formats and update tracking for account plans facilitate easy identification of focus areas within the book of business. Reps can prioritize inbound calls efficiently with integrated call waiting and forwarding features.
These innovations underscore Outreach‘s commitment to providing a unified platform that consolidates various sales tools, enabling organizations to streamline their tech stacks and enhance overall efficiency.
