Responsive, a leader in strategic response management (SRM), has unveiled its Spring 2025 platform update, introducing powerful AI capabilities that allow organizations to design and deploy their own custom AI agents. The release is aimed at helping teams increase operational efficiency, extend the reach of artificial intelligence, and achieve faster, more strategic outcomes.
At the core of the update is “Custom Agents,” a new feature enabling teams to configure AI-driven assistants tailored to their unique processes. These agents are built using the customer’s own institutional knowledge and contextual data, ensuring accuracy, compliance, and productivity at scale. Use cases range from sales and proposal automation to customer support and content generation.
“Custom AI agents are the next productivity revolution—and with Agent Studio, any team can build them without heavy development or deep technical expertise,” said AJ Sunder, Chief Product and Information Officer at Responsive. “Sales and proposal teams can now build agents tailored to their specific needs. As customers apply these agents to real business problems, we gain early insight into the next wave of high-impact AI use cases that will shape the future of work.”
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The launch also includes enhanced governance features to monitor and manage AI agent activity, integrations with popular collaboration tools, and upgraded analytics to track performance and value.
As enterprise adoption of generative AI accelerates, Responsive’s latest release positions the company at the forefront of configurable AI solutions tailored to business-specific needs—ushering in a new era of intelligent automation for strategic workflows.
