Friday, August 21, 2026

Customer Success

monday.com Expands AI Agents, CRM Suite, and Enterprise-Grade Capabilities

At Elevate 2025, its annual customer conference, monday.com introduced a sweeping set of AI-driven innovations designed to push its platform beyond work management into...

MarqVision Lands $48M Series B to Power Brand Control and Revenue Growth for Global Brands

MarqVision, the AI-powered managed service platform for brand control, announced its Series B funding round of $48 million, bringing its total funding to date...

CROFirst’s Weekly Roundup: Order.co, G Squared, Faye, EY-Parthenon, Smarsh, Icertis & More

Welcome to CROFirst’s Weekly Roundup—your go-to digest on the latest in revenue optimization, investment strategy, sales alignment, customer success, and analytics. This week spotlights...

Leading AI Innovator Smarsh Leverages Salesforce’s Agentforce, Deploys AI Customer Service Agents for Financial Services Support

Smarsh, the global leader in communications data and intelligence, announced the deployment of Salesforce’s Agentforce to power AI-driven customer service agents across its support...

CROFirst’s Weekly Roundup: RevUp, Embark, Payroc, Dynasty, Green Cabbage, IG Wealth & More

Welcome to CROFirst’s Weekly Roundup—your go-to digest on the latest in revenue optimization, investment strategy, sales alignment, customer success, and analytics. This week highlights...

Almoh Media Names Bee Swope Vice President of Customer Success

Almoh Media, a B2B marketing company specializing in demand generation and account-based strategies, has appointed Bee Swope as Vice President of Customer Success, underscoring...

Sprinklr Announces Scott Millard as Chief Revenue Officer

Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, announced that Scott Millard will join Sprinklr as its Chief Revenue Officer, effective September 22,...

Green Cabbage Appoints Michael Van Keulen as Chief Client Officer

Green Cabbage, a global leader in procurement intelligence, has appointed Michael Van Keulen (MVK) as its new Chief Client Officer (CCO), marking a significant...