Customer Success
Customer Success
CROFirst’s Weekly Roundup: Ensemble, Outreach, iQor, Pipedrive & More
Welcome to CROFirst’s Weekly Roundup—your trusted summary of key developments shaping AI-powered revenue orchestration, customer experience, and performance analytics. This week, we explore the...
Customer Success
Solace Announces Paul Fitzpatrick as Chief Marketing and Business Development Officer
Solace, the leader in powering real-time, event-driven integration for the agentic age, announced that Paul Fitzpatrick has joined the company as its new Chief Marketing...
Customer Success
Setuply Expands CMX Platform with Smart Time Tracking, Formula-Driven PDFs, Integrated Calendars, and Advanced File Management
Setuply, Inc., a leading provider of AI-powered Client Management Experience (CMX) solutions transforming post-sale operations, announced the release of a powerful new suite of...
Customer Success
Skillsoft and Salesforce Partner to Build AI-Powered Customer Support Teams
Skillsoft has partnered with Salesforce to integrate its AI-driven Skillsoft CAISY™ learning environment directly into Salesforce’s ecosystem, including Agentforce and AppExchange, transforming how organizations train,...
Customer Success
Pipedrive Revamps Global Partner Program to Boost Growth and Enable AI-Driven Sales Support
Pipedrive, a leading CRM solution for small businesses, has launched an enhanced Solution Provider Partner Program, aimed at accelerating global expansion and deepening support...
Customer Success
Sentra Named a Customers’ Choice in 2025 Gartner® Peer Insights™ Voice of the Customer DSPM Report
Sentra, the global leader in cloud-native data security for the AI era, announced that it has been recognized as a Customers' Choice in the...
Customer Success
Software Suites, AI Reshaping Customer Experience, ISG Says
The increasing integration of applications for managing customer experience (CX) is changing how enterprises monitor, understand and improve interactions and relationships with their customers,...
Customer Success
LinkLive Appoint Julie Dang as Chief Revenue Officer
LinkLive, a leading AI-enabled contact center platform trusted by more than 1,000 organizations across regulated industries, announced the appointment of Julie Dang as Chief...
